1. What Information We Collect
Personal Information: Name, address, email, phone number, shipping/billing details (when ordering online or in-store).
Non-Personal Information: Device data (IP address, browser type), site usage analytics.
2. How We Use Your Information
To process orders and payments.
To manage delivery, returns, and customer support.
To send updates, promotions (with your consent).
To improve our services and website experience.
3. Sharing Your Information
With trusted service providers (delivery, payment gateways) to fulfill services.
With law enforcement if required by law.
In case of business transfer (sale or merger), your data may be transferred under confidentiality obligations.
We do not sell your personal information.
4. Security Measures
We use technical and organizational safeguards (e.g. encryption, access control) to protect your data.
However, online transmission isn't entirely risk-free; secure your account when possible.
5. Retention of Data
We only retain your personal information as long as needed for business purposes or as required by law (e.g., purchase history for returns, warranties).
6. Your Rights
Depending on your jurisdiction:
Access or correct your personal data.
Withdraw consent for marketing at any time.
Request deletion (subject to record-keeping requirements).
For Kerala-based customers, contact us at divnda@gmail.com for any privacy concerns.
7. Children’s Privacy
Our services are not targeted to children under 18. We don’t intentionally collect data from them.
8. Policy Updates
We'll post updates here and note the “Last Updated” date. Continued use means acceptance.