1. Introduction
Welcome to Divnda eStore! These Terms & Conditions govern your use of our website (divnda.com) and mobile applications ("Platform"), as well as purchases from our physical store in Kollam, Kerala. By accessing or using our services, you agree to comply with these terms.
2. Account Usage
You may need to create an account to shop online. Keep your login credentials private.
You’re responsible for all activities under your account. Notify us if you suspect any unauthorized use.
3. Product Information & Pricing
We strive to provide accurate descriptions and prices, but reserves the right to correct errors or update information.
Prices are in Indian Rupees (INR) and may change without notice. Any discounts or promotions applied at checkout are final.
4. Orders & Payments
Once your order is confirmed, you’ll receive a confirmation email.
We accept secure payments online and offline (card, UPI, net banking, etc.). Payment must be cleared before shipping or pickup.
5. Delivery & Pickup
Online orders can be delivered across India; charges calculated at checkout.
You may choose to collect orders from our store in Kollam during working hours.
6. Returns, Exchanges & Refunds
Our policies for these can be found in the separate sections below.
7. Offline Store Visits
Visitors are expected to follow store policies and staff instructions.
Divnda eStore is not liable for personal items left unattended.
8. Intellectual Property
All content on the Platform, including images, logos, and product copy, is owned or licensed by Divnda eStore and protected by law.
Unauthorized use is prohibited.
9. Limitation of Liability
We strive for high-quality service, but Divnda eStore isn’t liable for indirect, incidental, or consequential damages arising from your use of our services.
10. Changes to These Terms
We may update these Terms & Conditions as needed. Changes will be effective immediately upon posting. Continued use implies acceptance.
11. Governing Law & Dispute Resolution
These terms are governed by Indian laws. Disputes will be resolved in Kerala courts.
12. Contact Us
For questions, reach out:
📍 Ashirvad Arcade, Ground Floor, Chunkathara, Oyoor P.O., Kollam, Kerala – 691510
📞 +91-7559819541 / 0474-2967792