1. Eligibility

• Returns accepted within 7 days of delivery/purchase.

• Products must be unused, unaltered, with original packaging and receipt.

2. Exceptions

• Items like custom-made products may not be returnable unless defective.

3. Defective Items

• If an item is damaged or defective, contact us immediately to arrange a return or exchange. We will either exchange or replace the product and re-deliver within 6–7 working days.

4. Refund Process

• Inspected returns will result in a refund via original payment method within 5–7 business days.

• Refund amount excludes original shipping fees (unless due to our error).

5. Exchanges

• Exchange for the same product (if available) or store credit is possible.

• Additional charges may apply based on price difference.

6. Return Shipping

• Customers are responsible unless the return is due to our mistake or a defective product.

7. Contact for Returns
Email: divnda@gmail.com, or reach us via phone or in-store. Keep your invoice for faster processing.