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1. Shipping Regions & Charges

• We ship across India. Shipping costs are calculated at checkout based on weight and location.

• Free delivery may apply on orders above a certain value (to be defined).

2. Delivery Timeframes

• Estimated delivery: 5–7 business days (subject to product availability and logistics).

• Expect longer times during peak seasons or remote areas.

3. Order Tracking

• Tracking details will be shared via email/SMS once shipped.

4. Delays & Issues

• We'll notify you if there are significant delays. The customer is responsible for incorrect addresses.

5. Local Store Pickup

• Choose “Store Pickup” at checkout.

• Pickups are available at Kollam store within business hours (to be specified).